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Return & Refund Policy

Return Window & Eligibility


  • In-Store Purchases: All in-store purchases of pre-owned consignment items are Final Sale unless explicitly stated otherwise at the time of purchase.

  • Online Purchases: Online orders may be returned for [Store Credit / Original Payment Method] if initiated within 7 days of delivery.

  • Condition: Returned items must be unworn, unwashed, unaltered, and in the exact condition in which they were shipped, with all original store tags attached.


Non-Returnable Items


  • Items marked as "Final Sale" or purchased during promotional clearance sales.

  • Intimates, swimwear, and select delicate accessories.


Return Process for Online Orders


  1. Contact us with your order number and item details to request a Return Authorization.

  2. Package the item securely and ship it back to our store address. Return shipping costs are the responsibility of the customer.

  3. Once received and inspected, eligible returns will be processed within 3–5 business days. Original shipping fees are non-refundable.


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